Modules
- 1. Developing Self-Awareness
- a. Understanding self and others (Cognitive circle model)
- 2. Developing understanding of Self-Management, e.g. Managing emotions
- 3. Understanding Emotional Intelligence
- a. Daniel Goleman model – ability to monitor your own and others emotions
- Values and Beliefs
- b. Difference between values & beliefs
- c. Enabling and limiting beliefs
- d. Changing beliefs
- e. Transactional analysis
- Communication skills
- Expand your communication style by using the Meta model of communication
- Learn to structure honest conversations
- Understand the impact of body language through Face to Face and verbal facilitation
- Effectively Deal with conflict/having honest conversations, using the STOP technique
- Influencing & Persuading
- Expand your communication style by using the Meta model of communication
- Learn to structure honest conversations
- Understand the impact of body language through Face to Face and verbal facilitation
- Effectively Deal with conflict/having honest conversations, using the STOP technique
- Presentation skills
- How to make a positive Impact
- Controlling your voice
- Project your voice
- Engage with your audience
- Understand your body language
- Learn how to design a presentation using effective tools
- Learn how to use the 3 P’s effectively